Last updated: January 8, 2024
Use comments to collaborate with your team on activities such as notes and calls in CRM records as well as content assets such as social posts or landing pages. Then, review your comment notifications to get an overview of comments added to assets you may be working on.
Comment notification emails will include information such as the associated asset or activity, the date and time the comment was added, and any previous comments in the same thread.
To receive comment notifications, your comment notification settings must be toggled on. To manage your general comment notification settings:
Generally, the author of the comment will not receive a comment notification email. If you have a Professional or Enterprise subscription, you can customize the notification preferences for specific content assets.
Otherwise, content asset and CRM comment notification emails will be sent to the following users in these instances:
Please note: to receive comment notification emails, the user's email notification settings must be toggled on.
Comments on the following activities in CRM records can trigger comment notification emails:
When using the collaboration sidebar to add comments on content assets, you can set notification preferences to specify when exactly you'd like to be notified. To set notification preferences on specific content assets: