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Contacts

Add and remove attachments from records

Last updated: July 26, 2021

Applies to:

All products and plans

You can manually upload files and attach them to your contact, company, deal, ticket, and custom object records to provide helpful context. 

Please note: when you send one-to-one emails in HubSpot or log an email using HubSpot Sales, any non-inline attached files will automatically be added to the Attachments section of the record. Non-inline attached files included in logged replies will also be added to the Attachments section of the record. Check out this article on inline and non-inline attachments.

Add an attachment

  • Navigate to your records:
    • Contacts: In your HubSpot account, navigate to Contacts > Contacts.
    • Companies: In your HubSpot account, navigate to Contacts > Companies.
    • Deals: In your HubSpot account, navigate to Sales > Deals.
    • Tickets: In your HubSpot account, navigate to Service > Tickets.
    • Custom objects: In your HubSpot account, navigate to Contacts > Contacts, then click the dropdown menu in the top left and select the name of the custom object.
  • Click the name of the record.
  • In the right panel, scroll down to the Attachments section.
  • Click Upload file to upload a file from your computer or click Add file to select a previously uploaded file.

Remove an attachment

  • Navigate to your records:
    • In your HubSpot account, navigate to Contacts > Contacts.
    • In your HubSpot account, navigate to Contacts > Companies.
    • In your HubSpot account, navigate to Sales > Deals.
    • In your HubSpot account, navigate to Service > Tickets.
    • In your HubSpot account, navigate to any record index page, then in the upper left, click the name of the object. In the dropdown menu, select your custom object.
  • Click the name of the record.
  • In the right panel, scroll down to the Attachments section.
  • Click the X on the upper right of the attachment to remove it.
  • In the dialog box, click Remove.