Last updated: June 28, 2023
You can manually upload files and attach them to your contact, company, deal, ticket, and custom object records to provide helpful context.
Attachments are added as notes on records, so users must have the correct view notes permissions to view attachments. Users with view note permissions set to Everything can view all attachments, users set to Team Only can view attachments uploaded by users on their team, and users set to Owned only can view only the attachments they've uploaded.
Please note: when you send one-to-one emails in HubSpot or log an email using HubSpot Sales, any non-inline attached files will automatically be added to the Attachments section of the record. Non-inline attached files included in logged replies will also be added to the Attachments section of the record.