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Contacts

Add and remove attachments from records

Last updated: December 13, 2021

Applies to:

All products and plans

You can manually upload files and attach them to your contact, company, deal, ticket, and custom object records to provide helpful context. 

Please note: when you send one-to-one emails in HubSpot or log an email using HubSpot Sales, any non-inline attached files will automatically be added to the Attachments section of the record. Non-inline attached files included in logged replies will also be added to the Attachments section of the record. Check out this article on inline and non-inline attachments.

  • Navigate to your records:
    • Contacts: In your HubSpot account, navigate to Contacts > Contacts.
    • Companies: In your HubSpot account, navigate to Contacts > Companies.
    • Deals: In your HubSpot account, navigate to Sales > Deals.
    • Tickets: In your HubSpot account, navigate to Service > Tickets.
    • Custom objects: In your HubSpot account, navigate to Contacts > Contacts, then click the dropdown menu in the top left and select the name of the custom object.
  • Click the name of the record.
  • In the right panel, scroll down to the Attachments section.
  • To add an attachment, click Add, then select:
    • Upload new: add a new file from your computer.
    • Choose existing: select an existing file in your HubSpot account. In the right panel, click the name of the file you want to attach.

add-attachment

  • To remove an attachment, click the X on the right of the attachment. In the dialog box:
    • To remove the file and delete it from your HubSpot account, select the Permanently delete this file checkbox. If you want to remove the attachment but don't want to delete the file, leave the checkbox clear.
    • Click Remove to confirm.

remove-attachment