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Add Zoom to your HubSpot meeting links

Last updated: August 17, 2021

Applies to:

All products and plans

After connecting the Zoom integration, you can add video conference links to your HubSpot meeting links. This will automatically create a Zoom meeting when prospects book one on one time with you.

If you create a team meeting link but do not have your individual Zoom account connected to HubSpot, the Zoom link used in the meeting link will be that of the user who originally connected the Zoom integration. If you have your Zoom account connected, your individual Zoom link will be used. 

Please note:

  • Your HubSpot user email address must match your Zoom user email address to add a Zoom videoconference link to your meeting links. 
  • Your Zoom meeting link will be sent in your Zoom account’s language.
  • If you enable password protection in Zoom, users will be required to enter a password before viewing a recording.

Add Zoom to your meeting link

  • In your HubSpot account, navigate to Sales > Meetings.
  • If you are creating a new meeting link:
    • Click Create meeting link
    • In the Overview tab, click the Add videoconference link dropdown menu and select Zoom
    • Click Save
  • If you are editing an existing link:
    • Hover over the meeting link you want to add a Zoom video conference to and click Edit.
    • In the left sidebar menu, click Overview.
    • Click the Add videoconference link dropdown menu and select Zoom


  • Click Save. 

When a prospect books a meeting with you, a link to the Zoom video conference will be automatically added to the calendar invite. 

Exclude contacts from being created in HubSpot

If you use Zoom with members of your own organization and want to exclude your team members from becoming new contacts in HubSpot, add your company’s email address in the Contact exclusions section of your Zoom integration settings:

  • In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  • Under Connected Apps, click Zoom.
  • On the Settings tab, enter the email address that you use for your organization. Once you've entered a valid email address, the switch next to your email address will automatically toggle on.


If you are using the Google Calendar two-way integration with HubSpot, learn more about adding a videoconference link to a meeting scheduled from a record in the CRM.

View recorded meetings on contact timelines

If you use meeting cloud recordings in Zoom, you can view your meeting recordings on the associated contact’s timeline.


Please note: cloud recording must be switched on in your Zoom settings.