Connect HubSpot and Zoom

With the Zoom integration, you can add videoconference links to HubSpot scheduling pages. Depending on your HubSpot subscription, you can also add registrants to your Zoom webinar using a workflow and view Zoom cloud recordings on contact timelines.

Integration requirements

• You must be a super admin in HubSpot.
• You must have admin permissions in the Zoom account.
• You cannot connect multiple Zoom accounts to one HubSpot account, but multiple users in a single corporate Zoom account can use the integration once it is connected.
• If you intend to use HubSpot and Zoom webinars, your Zoom account must have the Zoom webinar add-on. 

Please note: it is not recommended to connect your Zoom account to multiple HubSpot accounts if there is sensitive or private information that shouldn't be accessible to all connected portals.

Install the Zoom integration

• In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar, then select App Marketplace.
• Use the search bar to locate the Zoom integration.
• Click Install app. 
• In the dialog box, enter your Zoom login credentials, then click Sign in.
• You'll be prompted to grant permission for Zoom for HubSpot to access your Zoom account. Click Allow.
• You'll be redirected back to HubSpot, where you'll see Zoom appear under Connected Apps. Click Zoom to link an individual Zoom user account and configure new contact exclusions.

Link your individual Zoom account

You can link your Zoom user account to HubSpot after the integration has been installed by your account administrator. Linking your individual account is necessary if you want to add your personal Zoom link to your HubSpot meeting link. 

To link to an individual Zoom account:

• In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  
• Click the Zoom integration. 
• Click the User accounts tab.
• Click Link an account. 
• In the right panel, click the Zoom user account dropdown menu to search for your Zoom account.
• Click Link accounts. 

If you do not see your user in the dropdown menu, ensure that you have been added as a user to the connected Zoom account. 

Please note: if your HubSpot and Zoom user accounts have the same email address, your Zoom user account will automatically be linked to HubSpot and cannot be unlinked.  You can only switch to a different Zoom user account. 

To switch the Zoom account your HubSpot user is linked to:

• In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.
  
• Click the Zoom integration. 
• Click the User accounts tab.
• Click the email addresss you want to change the linked Zoom account for.
• In the right panel, click the Zoom user account dropdown menu and select the user you want to change it to. 

Learn more about adding Zoom videoconference links to your HubSpot scheduling pages, syncing Zoom webinar information to HubSpot, and reviewing Zoom cloud recordings and transcripts in HubSpot.