Use Twitter Streams (BETA)

Last updated: April 3, 2023

After creating a Twitter stream, you can review and interact with tweets in the stream.

Before you get started

Please note the following:

To create Twitter streams in HubSpot, you'll need to connect your Twitter account and select Report on posts published from all sources.
You cannot create a stream based on a private Twitter List through HubSpot.
Your Twitter stream will only display tweets from the past seven days.
It can take up to 4 hours for your Twitter stream to update with new activity.

To create a new Twitter stream:

In your HubSpot account, navigate to Marketing > Social.
Click the Monitoring tab.
In the left sidebar menu, under Twitter Streams, click Create stream.
Set up your new Twitter stream:
- Stream name: enter a name for your Twitter stream.
- Show me tweets from: select an option for whose tweets you can monitor. There are three available options:

- - To select users in your account who should be sent the notification email, click the Notify users dropdown menu. Then, select a user from your HubSpot account.
- To show additional options, click Advanced options. If you've selected All of Twitter, you can set any of these additional options:
  - Required keywords: your stream will only return tweets that include the keywords entered into this field. For example, if you had a stream monitoring for the phrases ice cream and frozen yogurt, you could add a required keyword of free to monitor for any tweets about free ice cream or free frozen yogurt.
  - Exclude keywords: your stream will only include tweets that do not contain this keyword. Using the free ice cream example, adding sorbet as an excluded keyword would exclude any tweets that also mentioned sorbet.
  - Hide tweets from these accounts: your stream will exclude tweets from accounts that you add here. For example, you could use this option to filter out the tweets from your own employees.
  - Written in: your stream will include tweets that meet your criteria, but only if they are tweeted in the language that you select here.
  - Ignore retweets: select this checkbox to ignore and exclude retweets from your stream.

Review the tweets in your stream and use these conversations to create content and attract visitors to your website:

In your HubSpot account, navigate to Marketing > Social.
Click the Monitoring tab.
In the left sidebar, under Twitter streams, select a stream to review.
Review your Twitter stream in the table:
- Accounts: the account the tweet was posted from.
- Post: the content of the tweet.
- Likes: the number of likes the tweet has.
- Date: the date the tweet was posted.
To review individual posts, including post comments:
- In the table, click the post you want to review.
- In the right panel, the tweet's post details will be displayed, including any likes and comments on the post. From the Post details panel, you can interact with the tweet.

To reply, retweet, like, or quote tweets in your Twitter streams:

In your HubSpot account, navigate to Marketing > Social.
Click the Monitoring tab.
Navigate to the tweet that you want to interact with. You can interact with the tweet directly in the table, or from the Post details.
To favorite a tweet, at the bottom of a tweet, click the socialHeart favourite icon.
To reply to a tweet:
- At the bottom of the tweet, click the reply reply icon.
- In the right panel, enter your reply and click reply.
To retweet a tweet to send it to your follower base, at the bottom of a tweet, click the socialRetweet retweet icon.
To quote a tweet:
- At the bottom of the tweet, click the insertQuote quote icon.
- In the social composer, continue creating your tweet.

Was this article helpful? Yes No

This form is used for documentation feedback only. Learn how to get help with HubSpot.