View and export account activity history in a centralized audit log

Super admins with an Enterprise subscription can use a centralized audit log with flexible filters and comprehensive data to troubleshoot issues and monitor user actions. You can also export reports if you need to share information with external third-parties, or further analysis is required. Learn about the different types of account activity below, and what an export includes.

If you use HubSpot's free tools, or have a Starter or Professional subscription, learn how you can view and export separate audit logs for user logins, employee access, security activity, or content activity.

Please note: if you are a super admin, you can opt-in to public betas by navigating to your account name in the top right corner, and clicking Product Updates. From the Product Updates page, under Early Access, click Betas. To opt-in to this beta, next to Centralized audit log of user actions, click Join beta. 

This centralized audit log includes data about creation, deletion, and updating of the following user actions:

• CRM objects:
  • Contacts
  • Companies
  • Deals
  • Tickets
  • Products
  • Quotes
  • Quote templates
  • Tasks
  • Calls
  • Playbooks
  • Campaigns
  • Social channels
  • Social posts
  • Marketing events
• Content activity
• Security activity
• Workflows

To view, filter, and export a centralized log of account activity on your Audit Logs page:

• In your HubSpot account, click the settings settings icon in the main navigation bar.
• In the left panel, under Data Management, click Audit Logs.
• On the Audit Logs page, you can filter categories, subcategories, actions, and user modifications by clicking the dropdown menus next to each option. You can also filter within a date range.

• Click any row in the table to view a side panel with additional metadata. Click View more information at the bottom of the panel to view the part of the CRM where the user action occurred.

• To export the entire audit log or an audit log based on the selected filters, click Export report. Then, click Export.