Sequences

Will automated out-of-office replies cause my contacts to be unenrolled from Sequences?

Last updated: July 11, 2016

Available For:

Product: HubSpot Sales
Subscription: Professional

Contacts who send an an automated out-of-office reply using Gmail or Outlook will not be automatically unenrolled from Sequences (unless they meet another condition for unenrollment).

The Sequences tool is able to detect specific code used by these autoresponders and excludes these responses when evaluating a contact for unenrollment from a Sequence. 

Please note: automated out-of-office replies vary across email clients. Sequences currently only detects out-of-office responses sent using Gmail and Outlook. It's recommended that you always review your contacts' replies to learn more about your contacts and to ensure that they remain in the correct sequence.