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Last updated: February 10, 2023
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In HubSpot, you can set up a form that sends notifications to HubSpot users when a contact submits one of your HubSpot forms. If a contact has previously submitted any other form on your website, the submission notification will indicate a contact reconversion. You can then identify contacts who are repeatedly engaging with your content.
If you have a Professional or Enterprise subscription, you can also use form submissions as an enrollment trigger to send custom notifications or notifications through integrations such as Slack.
If your form appears on a HubSpot page, you can override the form default recipients and set specific recipients for submissions per page. For example, this can be useful when using one contact form on multiple pages, such as a sales page and a marketing blog page.
Please note: if you choose to override the form default recipients, they will not receive notifications for form submissions on the page unless you manually add them in the form module setting on the page.
To receive form submission notifications, you must subscribe to notifications in your Profile & Preferences.
The following are common reasons why you may not be receiving form submission notifications:
Please note: form submission notification emails will not be sent if a visitor does not provide an email address in the default Email form field and does not have associated tracking cookies.
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