Last updated: October 13, 2020
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In HubSpot, you can send notifications when a contact submits one of your HubSpot forms. If a contact has previously submitted any other form on your website, the submission notification will indicate a contact reconversion so that you can identify contacts who have repeatedly engaged with your content.
If your form appears on multiple HubSpot pages, you can override the form default recipients and set specific recipients for submissions on a particular page.
Please note: if you choose to override the form default recipients, they will not receive notifications for form submissions on the page unless you manually add them in the form module setting on the page.
To receive form submission notifications yourself, subscribe to notifications in your profile & preferences.
If you're subscribed to form submission notifications and your email address has been added as a notification recipient, but you're not receiving notifications:
Form submission notification emails will not be sent if a visitor does not provide an email address in the default Email form field and does not have associated tracking cookies.
If you're using a distribution list (such as email@example.com) as the notification address, it's possible that one of the members of that list unsubscribed from a form notification email. When one of the list's members unsubscribes from form notification emails, it will unsubscribe all members of that list. In order for notifications to be delivered to that list again, you will need to resubscribe to email notifications from a past notification email.
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