To re-enroll a contact who experienced an error in a sequence:
- In your HubSpot account, navigate to Automation > Sequences.
- Click on the name of your sequence.
- Click Errors towards the top of your list of contacts.
- Hover over the contact you'd like to re-enroll and click Actions > Re-enroll.
- You can modify the sequence in the pop-up window then click Send.
Please note: contacts who have previously unsubscribed to emails cannot be re-enrolled.