How can I re-enroll a contact in a sequence?

Last updated: May 17, 2018

Applies to:

Sales Hub
Starter, Professional, Enterprise

To re-enroll a contact who experienced an error in a sequence: 

  • In your HubSpot account, navigate to Automation > Sequences.
  • Click on the name of your sequence.
  • Click Errors towards the top of your list of contacts. 
  • Hover over the contact you'd like to re-enroll and click Actions Re-enroll

  • You can modify the sequence in the pop-up window then click Send

Please note: contacts who have previously unsubscribed to emails cannot be re-enrolled. 

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