Last updated: June 28, 2023
You can make calls on the HubSpot mobile app using your mobile phone carrier. Users with Sales Hub or Service Hub Starter, Professional, or Enterprise paid seats can also make calls using the HubSpot Calling tool which allows you to make calls to any supported countries and record those calls while on the go.
Please note: the HubSpot Calling tool uses the available minutes allocated in your HubSpot subscription. If you're a super admin in a Sales Hub or Service Hub Professional or Enterprise account, you can purchase additional calling minutes.
You can make calls through your mobile phone carrier or using HubSpot Calling by selecting a task, contact, or company record.
The call dialog box will open.
Please note: Some countries and states have call recording laws that require two-party consent in order to record calls. An alert will appear on the HubSpot mobile app to inform the other party before recording the call.
At the end of your call from your mobile phone carrier or using the HubSpot Calling tool, you have the option to create a call log.
After you hang up a call, the Log Call dialog box will appear. At the top of the dialog box, you will see a call summary including the contact or company name, a job title or company website, the date and time of the call, and the duration of the call.
The call will appear on the record’s timeline.