Call-To-Action Frequently Asked Questions

Last updated: September 22, 2016

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Product: HubSpot Marketing
Subscription: Basic, Professional, & Enterprise
The Call-To-Action User Guide is a great starting point for learning about HubSpot's Call-To-Action (CTA) tools. Below are some other frequently asked questions related to CTA's.

How can I get my CTA to link to a PDF?

Every PDF image uploaded to the HubSpot is given a URL which you can access in the File Manager. Find your image in the File Manager to get the public URL then navigate back to your new CTA to insert the link URL. 

For step-by-step instructions, check out this article.

Why is there no data for the CTA embedded on a WordPress page?

If you're using embedded CTAs on a WordPress site and no CTA data is appearing in HubSpot, you will want to compare the source code of your site with the embed code to make sure that the code was not altered by Wordpress. If the code has been significantly altered, try re-embedding the CTA. XHTML Wordpress themes will add <![CDATA[ ]]> tags around the Javascript, which should not affect whether the CTA tracks. 

If re-embedding the CTA fails, learn about more troubleshooting options here.

How do I place a CTA on my external site?

All CTA's have the ability to be embedded on external pages. Finding the embed code is the next step. Luckily, the embed code is one click away when looking at the CTA Dashboard. For any CTA click the gear icon and Embed to access the code you will place on your external site. 

How can I add custom styles to my CTA?

HubSpot’s CSS design tab makes it easy for designers to create highly customized CTA buttons within HubSpot that fit perfectly with any website theme. Click the Design tab in the editor interface > and click the Customize CSS button to open the CSS design tab. You can add custom classes you've built into your stylesheets or use the Custom CSS box to insert inline styling. For more on styling your CTA's to your liking, check out this article.

How do I change the image of my custom image CTA?

HubSpot has some pretty cool features that allow you to make an image into a CTA. If you've created something awesome offline and want to bring it to your website, create a new CTA and toggle to the Image Button option. You will be able to upload an image from your computer to HubSpot and make it your very own CTA. 

Click Tracking Domains for CTA Buttons

The click tracking domain setting allows users to control what domain shows up when someone visits a page containing a HubSpot CTA. To get this rolling you will want to navigate to your CTA Settings and look for Click Tracking Domain to set your COS hosted Domain. For more information on this feature, take a look at this article.

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