Last updated: March 23, 2021
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With the HubSpot Sales Chrome extension or the HubSpot Sales for Windows tray app, real-time notifications are triggered when a lead revisits your site, a tracked email is opened or clicked, a shared document is viewed, or a meeting is booked. These notifications will appear in real-time, and can be reviewed and managed from your activity feed in HubSpot.
Please note: free users only receive 200 notifications per month. If this monthly limit is reached, you can still send tracked emails and receive instant notifications, but your activity feed will not show these notifications until your notification count resets on the first calendar day of each month.
If you go over the 200 notification limit, consider upgrading to Sales Hub Starter, Professional, or Enterprise, for unlimited notifications. If you have a paid Sales Hub seat but are still seeing the monthly limit, your activity feed may be tied to the wrong HubSpot account. Learn how to update the HubSpot account tied to your sales tools, including your activity feed, and select the correct paid account.
In order to receive real-time notifications, you must have Google Chrome running on your computer with the HubSpot Sales extension installed, or the HubSpot Sales for Windows tray app installed. Depending on which version of the extension you are using, these notifications will appear in one of two locations on your device.
You can view your recent activity all in one place in your activity feed. Activities are grouped by contact and are unique to the account you are signed into when viewing the feed.
Please note: the email tracking activity included in your activity feed is specific to emails you have sent. No one else can view this information, even account administrators.
Please note: Muting an email thread prevents new real-time notifications, but the thread will continue to appear in your activity feed. Muting will not prevent free users from reaching their monthly notification limit in the activity feed.
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