Last updated: May 9, 2023
With the HubSpot Sales Chrome extension or the HubSpot Sales for Windows tray app, real-time notifications are triggered when a lead revisits your site, a tracked email is opened or clicked, a shared document is viewed, or a meeting is booked. These notifications will appear in real-time, and can be reviewed and managed from your activity feed in HubSpot.
Please note: the number of notifications you receive per month depends on your HubSpot subscription. If the monthly limit is reached, you can send tracked emails and receive real-time notifications, but your activity feed will not show notifications until the count resets on the first calendar day of the next month.
If you have a paid Sales Hub or Service Hub seat but are still seeing a monthly limit, your activity feed may be tied to the wrong HubSpot account. Learn how to update the HubSpot account tied to your email extension.
In order to receive real-time notifications, you must have Google Chrome running on your computer with the HubSpot Sales extension installed, or the HubSpot Sales for Windows tray app installed. Depending on which version of the extension you are using, these notifications will appear in one of two locations on your device.
You can view all of your activity from the last year in your activity feed on desktop and in the HubSpot mobile app. Activities are grouped by contact and are unique to the account you are signed into when viewing the feed.
In the activity feed, you can view the following activity types:
Please note: email tracking activity in your activity feed is specific to emails you have sent, so no other user can view this information, even account administrators. If you delete an email on a conversation, contact, or company record, the email's tracking information will also be removed from the activity feed.To access your activity feed on desktop:
Please note: muting an email thread prevents new real-time notifications, but the thread will continue to appear in your activity feed. Muting will not prevent free users from reaching their monthly notification limit in the activity feed.
If you're using the HubSpot mobile app, you can view your activity feed and send tracked emails from the activity tab. To access the activity feed: