Last updated: August 26, 2024
Available with any of the following subscriptions, except where noted:
Sales Hub
Professional
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Enterprise
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With the prospecting workspace, users with an assigned Sales Hub seat can efficiently manage their daily workload in HubSpot from one place. Below, learn how to use the prospecting workspace to review your goals and progress, execute your tasks, and review your schedule and sales feed.
Please note: this feature is not available to users with Sales Hub legacy seats.
Review your prospecting activity
In your HubSpot account, navigate to Workspaces > Prospecting. The Summary tab provides a holistic overview of all of your prospecting activity, from your upcoming and overdue tasks, to your scheduled meetings and sequence tasks. If you're a super admin, click the name dropdown at the top to view other users' prospecting activity.
On the Summary tab you can review:
- Your task progress: all of your tasks organized by type. Click the Due today dropdown menu to view all tasks that are Due today or Overdue.
- Tasks: tasks categorized by due today, overdue, and due tomorrow. Click the type to see a list of tasks. Click a task to see the details and a preview of the associated record on the right. Click Start all [X] tasks due today to view all tasks at once. In this view, you can complete each task by clicking the checkmark next to the task. In the top left, use the dropdown menu to change the view or view all tasks at once.
- Meetings: a count of your meetings that are completed, scheduled and no show during the selected time period. For example, if a meeting is scheduled in June to take place in July, it would only show when you change the filter to include July. Click the dropdown menu to change the time frame.
- Schedule: a calendar of your meetings, calls, and tasks for today. To view the details of a meeting, including virtual meeting links, click the event. To view your full schedule, click the Schedule tab at the top of the page.
Please note: if you're a super admin and are using the name dropdown to view another user's activity, meetings on their schedule will show as Busy.
- Sequences: all task reminders in your active sequences. Click the step name to review the details of the task and a preview of the associated contact record. Complete a task by clicking the checkmark next to the task. In the top left, use the sequence title and sequence step dropdown menus to change the sequence or sequence step. To see all tasks at once, select All task steps.
- Suggested activities: automatically generated suggestions based on specific criteria to help you better organize your day and improve efficiency. Suggested activities are only created if all of the creation criteria are met. Suggested activities will expire if any of the expiration conditions are met.
| Activity title | Creation criteria | Expiration conditions |
| New contacts | Created for any contact if:
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| Email replies | Created for any contact if:
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| Re-engaged contacts | Created for any contact if:
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| Meeting needs outcome | *Created for any meeting if:
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It's been seven days since the Meeting end time. |
| Call needs outcome | *Created for any call if:
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*The suggested activity will be associated with the same contact and company that the primary activity or object (meeting, call, or contact) is associated with. Once the activity is created, any changes to the activity or object's associated contact or company will not be reflected in the suggested activity.
- Leads: new, attempting, connected, and recently engaged leads. Click Follow up with leads to view the list of contacts and take action.
Review your schedule
- In your HubSpot account, navigate to Workspaces > Prospecting.
- Click the Schedule tab.
The Schedule tab is a read-only view of your connected calendar events and all tasks. This tab will help you plan your workload. For example, if you’re going to be out of the office for a week, but you have tasks or meetings scheduled that week, you will be able to see the conflicts on the Calendar tab.
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To review all contacts you are meeting with today, click Contacts with meetings today. To view the contact record, click the contact’s name.
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To change the view, in the top left, click the Day dropdown menu to select Day, Week, or Month.
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To view your tasks for the selected time period, select [X] tasks due.
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To view the full details of a meeting including virtual meeting links, click the event.
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To select a meeting outcome, click Update Outcome next to your meeting.
Review your activity feed
- In your HubSpot account, navigate to Workspaces > Prospecting.
- Click the Feed tab.
The Feed tab is a list of all of your sales activity notifications from the last year. Activities are grouped by contact and are unique to the user account you are signed into when viewing the feed. Target accounts are labeled in your feed.
To filter your activities by Activity type or Sequence enrollment, use the dropdown menus at the top of the table.
Learn more about viewing your activity feed and about managing leads in the prospecting workspace.
