Set up resubscription emails for forms and pop-up forms

Last updated: December 13, 2018

Applies to:

Marketing Hub
marketing-basic-pro-enterprise
Professional, Enterprise
Legacy Marketing Hub Basic

If a contact has unsubscribed from your emails, then returns to your site and fills out a new form or pop-up form, you can give them the option to resubscribe using the Resubscription email setting. With this setting enabled, contacts who have unsubscribed will be prompted to send themselves a resubscription email and update their subscription preferences.

Please note: the resubscription email link will only appear for contacts who have unsubscribed from all email communications. If a contact has unsubscribed from only a specific email type, the resubscription link will not appear. These contacts will need to click the subscription preferences link in a previously received email from you to resubscribe. 

Follow the steps below to enable this feature and set up your resubscription email.

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