Last updated: January 29, 2024
You can add multiple email addresses in a contact's Email property. Once added, HubSpot will de-duplicate a contact record against the multiple addresses. You can send emails from the CRM to any of the email addresses, and logged emails sent to the addresses will be added to the contact's activity timeline.
You should set the contact's main email address as their primary email address because primary email addresses are referenced over secondary email addresses in HubSpot tools. For example:
Please note: you cannot view and edit multiple email addresses on a contact record in the iOS mobile app.
To add emails to a contact:
Please note: if you can't click Save, the email address is already used on another contact record. If an email is already used for another contact, search for that email address on the contacts index page, then either delete the email on the contact record, or delete the contact if they're a duplicate.
You can also import to add emails to one or multiple contacts. You cannot import to set a contact's primary email, but can manually update the primary email address.
To import additional emails:
If a contact has multiple emails, you can delete the secondary emails, or update a secondary email to become the primary email address.
To remove or set an email as primary: