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Add comments to draft or scheduled social posts (BETA)

Last updated: October 24, 2023

Available with any of the following subscriptions, except where noted:

Marketing Hub Professional, Enterprise

Add comments to your draft or scheduled social posts to collaborate with your team and ask for feedback. You cannot add comments when creating a new post in the social tool. 

When a comment is added, a notification email will be sent to the user that created the social post and any users or teams mentioned in the comment. Learn more about comment notification emails.

To add a comment on your post:

  • In your HubSpot account, navigate to Marketing > Social.
  • In the left sidebar menu, navigate to Drafts or Scheduled.
  • Hover over the social post that you want to comment on, then click Edit
  • By default, the collaboration sidebar will display on the right. You can click and drag the verticalMenuicon to reposition the collaboration sidebar. 

KB - Social Collab Sidebar 

  • From the collaboration sidebar, click the comments ccomment icon.
    • If there are unread comments, the number of unread comments will be displayed on the comment icon. 
    • Any new comments will be tagged New. New comments in threads will also automatically display.
  • In the comment field, type your comment. Use the rich text toolbar to format your text. To notify a teammate of your comment, type the @ symbol, then enter the user's name.
  • To save your comment, click Comment. After adding your comment, learn how to reply, edit, delete, and resolve your comments
  • To exit the collaboration sidebar, at the top of the right panel, click the X icon.

Please note: after publishing a social post, any comments will no longer appear. It is not possible to view comments in a published social post.  

  • From the collaboration sidebar you can also keep track of your tasks and the marketing calendar:
    • To view all tasks, click the tasks tasks icon. Learn more about using tasks
    • To view the marketing calendar, click the date marketing calendar icon. Learn more about using the marketing calendar
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