Add comments to draft or scheduled social posts (BETA)

Add comments to your draft or scheduled social posts to collaborate with your team and ask for feedback. You cannot add comments when creating a new post in the social tool. 

When a comment is added, a notification email will be sent to the user that created the social post and any users or teams mentioned in the comment. Learn more about comment notification emails.

To add a comment on your post:

• In your HubSpot account, navigate to Marketing > Social.
• In the left sidebar menu, navigate to Drafts or Scheduled.
• Hover over the social post that you want to comment on, then click Edit. 
• By default, the collaboration sidebar will display on the right. You can click and drag the verticalMenuicon to reposition the collaboration sidebar. 
   

• From the collaboration sidebar, click the comments ccomment icon.
  • If there are unread comments, the number of unread comments will be displayed on the comment icon. 
  • Any new comments will be tagged New. New comments in threads will also automatically display.
• In the comment field, type your comment. Use the rich text toolbar to format your text. To notify a teammate of your comment, type the @ symbol, then enter the user's name.
• To save your comment, click Comment. After adding your comment, learn how to reply, edit, delete, and resolve your comments. 
• To exit the collaboration sidebar, at the top of the right panel, click the X icon.

Please note: after publishing a social post, any comments will no longer appear. It is not possible to view comments in a published social post.  

• From the collaboration sidebar you can also keep track of your tasks and the marketing calendar:
  • To view all tasks, click the tasks tasks icon. Learn more about using tasks. 
  • To view the marketing calendar, click the date marketing calendar icon. Learn more about using the marketing calendar.