Workflows

How does the 'business days only' workflows setting work?

Last updated: November 1, 2017

Applies to:

Marketing Hub: Pro, Enterprise
Sales Hub: Professional

When 'Business days only (M-F)' is set for the "What days do you want actions to execute?" setting on a workflow, the workflow will not perform an action on weekends. Actions will only execute Mondays-Fridays.

Weekends still count towards the timing of the workflow.

  • For example, if the contact enrolls in the workflow on Friday and there is a 3 day delay before the first action, the action will execute on Monday (HubSpot counts Saturday as day 1 and Sunday as day 2).

If the execution of an action is scheduled for a weekend day, HubSpot will defer execution to the same time on Monday.

  • For example, if the contact enrolls in the workflow on Thursday and there is a 2 day delay before the first action, the action will execute on Monday. (HubSpot counts Friday as day 1 and Saturday as day 2, but because Saturday is not a business day, the email will not be sent until Monday).

Please note: the 'execute actions on business days only' setting does not prevent steps from occurring on holidays.

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