Email Tracking

How to send a tracked email

Last updated: November 28, 2016

Available For:

Product: HubSpot Sales
Subscription: Free

To track an email in Outlook:

  • Navigate to your Outlook inbox.
  • Select New Email to create a new message.
  • Add a recipient, subject, and main email body.
  • Select the Track Email checkbox to enable tracking.
  • Hit Send and your email will be tracked!


To track an email in Gmail:

  • Navigate to your Gmail inbox.
  • Select Compose to create a new email.
  • Add a recipient, subject and main email body.
  • Select the HubSpot Sales checkbox to enable tracking. The send button will turn orange.
  • Hit Send and your email will be tracked.

If your emails are not being tracked, check out this article for troubleshooting steps.

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