Connected Email

Set up log in CRM for Salesforce or another system

Last updated: July 15, 2020

Applies to:

All products and plans

You can add a custom BCC address if you want to use an address from another system, such as Salesforce, to log your emails. 

To set up log in CRM for Salesforce:
  • Log in to Salesforce.
  • In the top right corner, click your name, then select My Settings.
  • In the left sidebar, navigate to Email > My Email to Salesforce.
  • Copy the value in the Your Email to Salesforce address field. 
  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to Integrations > Email Integrations
  • Click the HubSpot Extensions tab. 
  • In the Extension settings section, click Manage next to Additional BCC address.

  • In the dialog box, paste the value from Salesforce and click Save
Moving forward, this custom address will be added when the Log in CRM feature is enabled in Gmail or Outlook, and your email will be logged in both systems.