Last updated: December 17, 2021
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Find answers and general information quickly about the ads tool in HubSpot. If you have any specific questions about Facebook lead ads in the ads tool, check out frequently asked questions about Facebook lead ads.
HubSpot is only able to track the following types of ads for contact attribution:
For ad types that Hubspot isn't able to track, the HubSpot ads tool will report basic information, such as clicks and impressions. Contacts will not be attributed to untracked ads. Learn more about ad tracking in HubSpot.
After you connect your Facebook Ads, Google Ads, or LinkedIn Ads account to HubSpot, your existing ads will automatically sync to HubSpot and appear on your ads dashboard, which can then be viewed and tracked in HubSpot.
To pause an active ad campaign or individual ads in the ads tool:
If you're disconnecting and reconnecting your Facebook Ads, Google Ads, or LinkedIn Ads account for troubleshooting purposes, be aware that:
If an ad account becomes inaccessible due to an authentication error or change of user permissions on the ad network, an email will be sent to the user who originally connected the ad account.
If the account remains inaccessible for seven days, another email will be sent to all Super Admins in your HubSpot account. If no action is taken to reconnect the ad account for another seven days, a final email will be sent to all users in your HubSpot account.
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