Why does my contact not have any page views even though they've filled out a form?

Last updated: March 14, 2017

Available For:

Marketing: Basic, Pro, Enterprise
Sales: N/A

If a contact has filled out a form, but their Number of pageviews property is set to 0, it is likely because cookies were blocked when the contact filled out the form. This could be because the contact has chosen to block cookies, cookie tracking has been disabled in the form's settings or, if you are using the Forms API, the form is not set to pass a cookie.