Deals

Edit price and term details in the line items editor

Last updated: November 18, 2020

Applies to:

All products and plans

After you create products in the product library, you can associate instances of the products as line items with your deal records. You can then customize the price and term information for the line items in the line items editor. Users with Account Access permissions can also set a default deal amount to represent the deal value when users add line items to deals.

Associating line items with your deals allows you to report on your line items using the report builder in your reports tool. It also allows you to use the Line item workflow enrollment trigger to enroll deals based on their associated line items.

Please note: any user with Sales Access permissions in any account can view and edit line items on a deal record or when creating a quote. However, you must be a user with Sales Access permissions and Manage product library permissions in a Sales Hub Professional or Enterprise account to create, edit and view products in the product library. Learn more about using the product library

Set a default deal amount

Choose which calculation should represent the deal value when associating line items to deal records.
  • In your HubSpot account, click the settings icon settings in the main navigation bar.
  • In the left sidebar menu, navigate to CRM > Deals.
  • To select the deal amount to display on the deal record when users add line items to their deals, click the Set the default deal amount that should represent a deal dropdown menu and select the deal amount. You can choose from the following calculations:
    • Total contract value (TCV): the total value of the deal, based on the line items associated to the deal, including any recurring revenue and one-time charges. It does not take into account the value in the Amount property.
    • Annual contract value (ACV): the value of the deal over a 12-month period.
    • Annual recurring revenue (ARR): the total amount of revenue earned annually for this deal. This is calculated based on the term length and values of the recurring line items associated to the deal. If there is no term length, HubSpot assumes a term of 12 months. It does not take into account the value in the Amount property.
    • Monthly recurring revenue (MRR): the recurring revenue each month for this deal. This is calculated based on the values and term length of the recurring line items associated to the deal (i.e., total value divided by the number of months in the term length). It does not take into account the value in the Amount property.
    • Manual entry: if you add or remove line items, the value of the deal's Amount property will not change. You must manually update the deal amount.

set-deal-display-amount

Your changes will be saved automatically and the deal value will display in the selected amount.

Associate line items with a deal record

After you create products, you can associate them to your deal records to help track what you're selling and how much revenue you're earning from your deals.

  • In your HubSpot account, navigate to Sales > Deals.
  • Click the name of your deal record.
  • In the right panel, in the Line items section, click Add line items.

add-line-items-from-deal-record

  • You can create a new line item that is unique to the individual deal. Line items created from the line items editor will not be added to your product library.
    • To create a new line item specifically for this deal, click Create line item.
    • Enter your new line item's details in the panel on the right, then click Save or Save and add another.
  • If you're a user with an assigned Sales Hub Professional or Enterprise seat, you can add existing line items from the product library
    • To add existing line items, click Add from product library.
    • In the Add line item panel, select the line items to associate with the deal, then click Add.

Please note: Shopify products synced to HubSpot by the Shopify integration cannot be associated to deals manually.

  • Adding products to a deal will automatically update the deal amount. In the dialog box, review the new deal totals, then click Confirm changes.

confirm-deal-amount-changes

  • You'll be brought back to the line items editor. In the top left, click Back to deal to navigate back to the deal record.

  • The line items associated with the deal are listed in the Line items section on the deal record.

line-items-associated-to-deal-record

If you are using multiple currencies in your account, learn more about using multiple currencies with your line items.

Edit the line items on a deal record

After associating line items with a deal record, you can edit the product details in the line items editor, including updating the term, unit price, quantity, or discount value.

  • In your HubSpot account, navigate to Sales > Deals.
  • Click the name of a deal.
  • In the right panel, on the Line items card, click Edit line items.
  • At the top of the line items editor, view different deal calculations for the deal amount. The Margin and Deal amount will display based on the default deal amount selected in your account settings.

view-global-terms-in-line-items

  • By default, the following price and term properties will appear, which you can edit directly from the line item editor:
    • Start date: click the dropdown menu and select to start the term at the time of payment or on a custom date.
    • Term (Months): enter a term length in months.
    • Billing frequency: choose how often you bill for your line items
    • Quantity: enter a value for the number line items included.
    • Unit price: enter the cost per item.
    • Unit cost: enter the total cost associated with producing the product or service.
    • Unit discount: enter a discount value. You can enter a discount value as either a fixed amount or a percentage.

Please note: you cannot enter a negative value for a line item's price. 



edit-deal-line-items

  • To apply the same term value to all line items, in the upper right, click Edit global terms
    • In the right panel, you can edit the value for the Start date, Terms (Months)Discount %, or Billing frequency global terms. 
    • To apply the global terms to the line items, click to toggle the switch ON next to the term name. 
    • Click Update global terms

update-global-terms

  • To edit the columns that display in the line item editor, in the upper right, click Edit columns.
    • In the dialog box, search or browse through properties on the left. You can display line item, price, and term information.
      • Select the checkbox next to a property to add it to your selected columns.
      • To remove columns, click the X to the right of the property in the Selected columns section.
      • To reorder columns, drag and drop properties in the Selected columns section.
      • Click Save.
      selected-columns-to-display-on-line-item
  • Depending on your HubSpot subscription, you can add existing line items to the deal, or create new line items from the line items editor:

  • When you're done making changes to your line items, review your totals and fees at the bottom, then click Save.

The deal amount on the deal record will update to reflect the changes made to the price and term in the line item editor. The amount will appear in the default deal amount selected in your settings.