You can remove an opt-out of email status that was added manually by a user in your HubSpot account. This action can only be applied to contacts who were opted out manually from the contact record, through a workflow, or through an opt-out list.
Please note: contacts who have unsubscribed from marketing emails sent from your HubSpot account can take action to resubscribe to your emails or update their email preferences.
- In your HubSpot account, navigate to Contacts > Contacts.
- Click the More dropdown menu, then select Edit communication subscription for contact.
- In the Communication subscription panel, select the Remove opt out from all email checkbox.
- Click Save to apply your changes.