Contacts

Remove an opt-out of email status

Last updated: March 13, 2019

You can remove an opt-out of email status that was added manually by a user in your HubSpot account. This action can only be applied to contacts who were opted out manually from the contact record, through a workflow, or through an opt-out list.

Please note: contacts who have unsubscribed from marketing emails sent from your HubSpot account can take action to resubscribe to your emails or update their email preferences. 

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Select the checkbox(es) next to the record(s) you want to edit.
  • Click the More dropdown menu, then select Edit communication subscription for contact
  • In the Communication subscription panel, select the Remove opt out from all email checkbox. 

undo-opt-out-status

  • Click Save to apply your changes. 
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