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Redirect to a thank you page after a form submission

Last updated: November 26, 2018

free
Redirect visitors to a thank you page after they submit your HubSpot form:


Form on a HubSpot page (Marketing Hub Basic, Professional, or Enterprise only)

  • In your HubSpot account, navigate to your landing pages or website pages.
  • Hover over the page with the form and click Edit.
  • In the content editor, click the form module.
  • In the left pane, under What should the person see after submitting the form?, click Redirect to another page.
    • To redirect to a HubSpot page, click the Select a page dropdown menu and select the page.
    • To redirect to an external page, click Redirect to external URL. In the dialog box, enter the thank you page URL, then click OK.

  • To test the link, click Test URL below the page URL. The page will open in a new browser tab.
  • In the bottom left, click Save and go to module list.
  • In the upper right, click Publish or Update to take your changes live.

 

Form embedded on an external page

  • In your HubSpot account, navigate to Marketing > Lead Capture > Forms.
  • Click the name of the form.
  • Click the Options tab.
  • Under What should happen when a visitor submits this form, select Redirect to another page.
    • If you have a CRM Free or Marketing Hub Starter account, enter the thank you page URL in the Redirect to this URL field.

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    • If you have a Marketing Hub Basic, Professional, or Enterprise account, click the Please select or add a location dropdown menu.
      • To redirect to a HubSpot thank you page, select the page.
      • To redirect to an external thank you page, click + Add external link. In the dialog box, enter the thank you page URL in the Redirect to this URL field, then click Add.

  • To test the link, click View this link externalLink below the page URL. The page will open in a new browser tab.
  • In the top right, click Publish to update your live form.
Click Save form.
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