How to access the contact and company properties and information groups
From your HubSpot Dashboard, navigate to Contacts > Contacts Settings to access the Contact Information Property Group.
Here, you'll see all of the properties in your Contact Information property group, which includes HubSpot standard fields and custom fields you may have created.
From this location in Contacts Settings, you can also click Company Properties on the left-hand side menu to view your company properties and groups.
How to edit your contact and company properties
From the your HubSpot Dashboard, navigate to Contacts > Contacts Settings to access the Contact and Company Information Property Groups.
Depending on whether or not you want to edit a contact property or a company property, click the corresponding option from the left-hand side menu. Once you find the property you want to edit within the respective section, click the gear next to the property and choose Edit.
Why does each property have a "Label" and an "Internal name"?
The Label is how the property appears throughout the software, such as in the contact profile, and in public-facing situations, like when you add a property to a form. The Name is the unique identifier for a property in the contacts API (for use with integrations) and is not editable, once created. To read more about labels, names, and field types check out this article.
Default contact properties
Click on the link below to view a list of default contact properties, including their labels, internal names, descriptions of what these properties are intended to be used for, as well as examples of the values you might see within them.
Default company properties
Click on the link below to view a list of default company properties, including their labels, internal names, descriptions of what these properties are intended to be used for, as well as examples of the values you might see within them.
Examples of custom contact and company properties
Custom contact property examples
Here are some example properties that you can create under the contact information property group. You can choose the field type that is best for the property (dropdown select, multi-line text, checkboxes, etc.). These properties could be used on forms or they could be for internal use only. To learn how to create contact properties, read this article.
Contact Preference: The contact's preferred method of being contacted.
Sales Rep Owner LinkedIn: The LinkedIn account name of the contact's sales rep.
Sales Rep Owner Twitter: The Twitter account name of the contact's sales rep.
Product or service of interest: Which product or services is a contact interested in.
Birthday: The date of birth of your contact.
Custom company property examples
Here are some example properties that you can create under the company property group. You can choose the field type that is best for the property (drop-down select, multi-line text, checkboxes, etc.).
Date Founded: The date in which the contact's company was founded.
Monthly Marketing Budget: The budget that the contact's company allocates each month for marketing.
Number of potential customers in your target market: The number of the contact's potential customers who are in their company's target market.
Geographic range of target market: The geographic span of the contact's target market.
How to update a contact information property value for an individual contact
1. Navigate to Contacts
In your HubSpot Marketing account, navigate to Contacts > All Contacts.
In your HubSpot Sales account, navigate to Contacts.
2. Contact record > View all properties
Choose which contact record you'd like to edit and click on the contact's name. This will take you to the individual contact record.
Once in the contact record, click View all properties.
3. Update value
This will take you to the View all properties screen where you can search for the individual contact property. When you locate the property, click within the field to change the property value and click Save.
How to edit a contact information property from an individual contact's profile
It is useful to edit a property manually if you want to improve the ways in which you categorize information or how your information is displayed. To see the history of a specific contact property for a specific contact or to edit a contact property from a contact's record, hover over the property either in the About section or from the View all properties screen and click See history to the right of the property.
In the pane that appears, you'll be able to see the historical values this particular contact has had for this property. You can also access the property itself for editing by clicking Edit Property.
Now you can edit the property from Contact Settings. Make the changes that you would like to the property itself. For example, for dropdown select properties, you can click Edit Options to edit the dropdown options shown in this property. Changes to the property will affect the contact property for all contacts. Select the Save property button when you are done.