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HubSpot user permissions guide

Last updated: February 27, 2025

Available with any of the following subscriptions, except where noted:

All products and plans

HubSpot users with Add and edit users permissions can customize permissions for new and existing users in their HubSpot account. 

You can also limit edit access to properties and assign content access for specific users. Learn how to access the Users & Teams settings to update user permissions.

Please note:

  • Users will need to log out of the account and back in before updates to their permissions will take effect.
  • When HubSpot adds new permissions to a permission set, existing users will keep their current access and any new permissions added to the set will be turned on by default for them.

CRM

On the CRM tab, set permissions for CRM objects and tools.

To manage user permissions for your conversations inbox, review the documentation on how to create a conversations inbox.

CRM objects

The following CRM objects and activities have customizable permissions:

  • Contacts
  • Companies
  • Deals
  • Tickets
  • Tasks
  • CRM emails
  • Meetings
  • Calls
  • Notes
  • Invoices
  • Custom objects

To customize which objects or activities the user can create, view, edit, and delete, click the object (e.g. Contacts, Companies, etc.) to expand the section. 

permissions-contacts-expand

Depending on the object, you can select from the following permissions:

  • View: click the dropdown menu to control the set of objects or activities the user can view. 
    • The options are All [objects], Their team's [Objects], and Their [Objects].
    • When selecting Their team's [Objects] or Their [Objects], you can select the Unassigned checkbox to allow the user to view unassigned records or activities. 
    • Users with Their [Objects] permissions will only see their assigned records on index pages, in the lists tool, and in reports.
  • Edit: click the dropdown menu to control the set of objects or activities the user can edit. Users with Edit access can also merge records.
    • The options are All [objects], Their team's [Objects], Their [Objects], and None.
    • When selecting Their team's [Objects] or Their [Objects], you can select the Unassigned checkbox to allow the user to edit unassigned records or activities.
  • Create: toggle the create switch on to control the set of objects the user can create (including importing).
    • The options are All [objects], Their team's [Objects], Their [Objects], and None.
    • When selecting Their team's [Objects] or Their [Objects], you can select the Unassigned checkbox to allow the user to edit unassigned records or activities.
  • Delete: click the dropdown menu to control the set of objects or activities the user can delete.
    • The options are All [objects], Their team's [Objects], Their [Objects], and None.
    • When selecting Their team's [Objects] or Their [Objects], you can select the Unassigned checkbox to allow the user to delete unassigned records or activities.

Please note:

  • View permissions are not the same as a View-only Seat. Learn more about the different seat types and what they give a user access to.
  • Users with Edit permissions can delete activities on a record. You must remove their Edit permissions if you don't want them to have this ability.
  • Users with View permissions can still create notes or tasks on records of that object. Users must have Communicate permissions to edit notes or tasks on those records, associate activities with other records, or create other activities, such as emails, calls, and meetings.
  • Ownership permissions are based on the default owner properties and custom HubSpot user field type properties. Users who are set as the owner with either type of property have owner access to the record. Users with [Objects] their team owns permissions can access records owned by any members of their assigned teams.

CRM Tools

Customize access to bulk actions, property settings, and the workflows tool.

  • Communicate: click the dropdown menu to control the contacts, companies, deals, tickets, tasks, and individual custom objects a user can log an email, call, or meeting to, as well as associate these activities with other records.
    • The options are All records, Records their team owns, Records they own, and None.
    • When selecting Records their team owns or Records they own, you can select the Unassigned checkbox to allow the user to communicate with unassigned contacts and companies.
    • This permission setting only applies to CRM emails, not marketing emails. Learn more about setting permissions for marketing emails
  • Bulk delete: toggle the Bulk delete switch on to let the user bulk delete contacts, companies, deals, tickets, and tasks. This would allow the user to delete contacts from within a list or in a board view, for example. Users without this permission can still delete contacts, company, deals, tickets, and tasks from individual records if they have the Edit permission for that CRM object. Users with this permission can also delete leads in the prospecting workspace.
  • Import: toggle the Import switch on to let the user import CRM records in bulk or one at a time in your HubSpot account.
  • Export: toggle the Export switch on to let the user export CRM records and reporting data from your HubSpot account.
  • Custom views (Professional and Enterprise only): toggle the Custom views switch on to let users create, edit, and delete custom views in the inbox. 
  • Customize record page layout: toggle the Customize record page layout switch on to let the user update the content and appearance of the record layout.

Marketing

On the Marketing tab, set permissions for marketing publishing tools. 

  • Forms: toggle the Forms switch on to let the user access the forms tool

Please note: to create and connect a support form to a channel, a user needs the Account Access permission. To edit a form's follow-up email a user needs Marketing Email Publish permission.


  • Delete form submissions: toggle this switch on to let the user delete submissions on individual forms. To turn this permission on, the user needs access to edit forms first.
  • Files: toggle the Files switch on to let the user view, edit, and delete files in the files tool. Within the files tool, you can also limit access to individual files, folders, or subfolders to specific users and teams. 
    • View: the user will be able to review existing files, and upload new files. The user will not be able to edit existing file details. 
    • Edit: the user will be able to upload new files, review existing files, and edit file details. However, the user will not be able to delete files. Learn more about managing your file details
    • Delete: the user will be able to upload new files, review existing files, edit file details, and delete files. Learn more about deleting and restoring files.
    • No access: if none of the options are turned on, the user will not have access to the files tool, and will not be able to review, edit, or delete existing files. However, users will still see the Files option in the navigation bar and have access to the file picker in other editors.
  • Marketing Access: toggle the Marketing Access switch on to let the user access marketing tools, such as the email tool or opting contacts out of marketing emails. This also lets the user access Website activity on contact records. With Marketing Access switched on, you can turn on more specific marketing tool permissions.

Marketing tools

  • Ads: toggle the Ads switch on to give the user access to the ads tool.
    • View: toggle the View switch on to let the user view ad account activity.
    • Publish: toggle the Publish switch on to let the user connect accounts from supported ad networks.
  • Campaigns: toggle the Campaigns switch on to give the user access to campaigns.
    • View: toggle the View switch on to let the user view campaigns.
    • Publish: toggle the Publish switch on to let the user manage campaigns and assets.
    • Publish: toggle the Publish switch on to let the user publish, send marketing emails, and save emails to use in workflows.

Please note:


  • CTA: toggle the CTA switch on to give the user access to CTAs.
    • View: toggle the View switch on to let the user view CTAs.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete CTAs.
    • Publish: toggle the Publish switch on to let the user publish CTAs.

Please note: to create CTAs (legacy) a user must have Edit or Publish access for BlogEmailLanding pages, or Website pages.


  • SMS: toggle the SMS switch on to give the user access to SMS.
    • View: toggle the View switch on to let the user view SMS messages in your account.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete SMS messages in your account.
    • Publish: toggle the Publish switch on to let the user publish and send SMS messages in your account.
  • Lead Scoring: toggle the Lead Scoring switch on to let the user view and create scores for your marketing leads.
    • View: toggle the View switch on to let the user view lead scores in your account. 
    • Edit: toggle the Edit switch on to let the user create, edit, and delete lead scores in your account.
  • Buyer Intent: toggle the Buyer Intent switch on to give the user access to configure settings in buyer intent such as target markets, intent criteria, intent recommendations, auto-add, and email digests. Users will also need this permission to create and edit saved views in buyer intent. 
  • Social: click the dropdown menu to control the social accounts the user can publish to. Users with All accessible accounts, Their connected accounts, or Draft only social permissions can see all shared social accounts in social monitoring, publishing, and reports, as well as any social accounts they connected.
    • All accessible accounts: the user can publish to social accounts they connected, or to any shared social accounts. The user can also configure social settings.

    • Their connected accounts: the user can only publish to social accounts they connected.

    • Draft only (Marketing Hub Enterprise only): the user cannot publish to any social accounts, but can create draft social posts in social accounts they connected or any shared social accounts.

    • None: the user has no access to the social tool, which will not appear in the navigation menu when they are logged in.

Website tools

  • Blog: toggle the Blog switch on to give the user access to blog content.
    • View: toggle the View switch on to let the user view blog content.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete blog content, as well as create and edit blog authors. However, they cannot publish new posts or update live posts.
    • Manage private content: toggle the Manage private content switch on to let the user publish private blog posts. 
    • Publish: toggle the Publish switch on to let the user publish and update blog content.

Please note: to view the SEO tool, a user must have at least View access to EmailBlogLanding pages, or Website pages. To make updates to the SEO tool, a user must have at least Edit access to EmailBlogLanding Pages, or Website pages, or have access to Website settings.


  • Podcasts: toggle the Podcasts switch on to give the user access to podcasts.
    • View: toggle the View switch on to let the user view podcast content.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete podcast content. However, they cannot create new podcast episodes or update live podcast episodes.
    • Publish: toggle the Publish switch on to let the user publish and update podcast content.
  • Case Studies: toggle the Case Studies switch on to give the user access to case studies.
    • View: toggle the View switch on to let the user view case studies.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete case studies
    • Publish: toggle the Publish switch on to let the user publish and update podcast content.
  • Landing pages: toggle the Landing pages switch on to give the user access to landing pages.
    • View: toggle the View switch on to let the user view landing page content.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete landing page content. However, they cannot create new pages or update live pages.
    • Manage private content: toggle the Manage private content switch on to let the user publish private landing pages. 
    • Publish: toggle the Publish switch on to let the user publish and update landing page content.
  • Website pages: toggle the Website pages switch on to give the user access to website pages.
    • View: toggle the View switch on to let the user view landing website page content.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete website page content. However, they cannot create new pages or update live pages.
    • Manage private content: toggle the Manage private content switch on to let the user publish private website pages. 
    • Publish: toggle the Publish switch on to let the user publish and update website page content.
  • Content Remix: toggle the Content Remix switch on to give the user access to the content remix tools. 
    • View: toggle the View switch on to let the user review existing content remixes. 
    • Edit: toggle the Edit switch on to let the user create, edit, and delete content remixes and remixed content. 
  • HubDB (Content Hub only): toggle the HubDB switch on to give the user access to HubDB table customization settings. You must turn on HubDB table settings to create, clone, and delete tables.
    • View: toggle the View switch on to let the user see data within the table rows and export data. However, they cannot add additional data.
    • Edit: toggle the Edit switch on to let the user add rows to a table, clone locked rows, import data, and export data.
    • Publish: toggle the Publish switch on to let the user add new rows, edit existing rows, and delete rows from a table.
  • URL Redirects: toggle the URL Redirects switch on to give the user access to URL redirects.
    • View: toggle the View switch on to let the user view redirected URLs.
    • Publish: toggle the Edit switch on to let the user create, edit, and delete URL redirects

Please note: it's recommended to also give a user Global content settings and Website Settings permissions if they'll need to edit global web assets and blog/website settings.


Approvals

Customize permissions to approve content publishing. Approvals must be turned on for each tool.

  • Approve marketing emails: toggle the switch on to let the user approve requests to publish marketing emails.
  • Approve blog posts: toggle the switch on to let users approve requests to publish blog posts.
  • Approve landing pages: toggle the switch on to let users approve requests to publish landing pages.
  • Approve website pages: toggle the switch on to let users approve request to publish website pages.

Sales

On the Sales tab, set more granular permissions and restrictions for sales tools such as products and templates, as well as assign paid Sales Hub seats.

  • Create custom line items: toggle the switch on to let the user create line items from a deal record or quote when using the line item editor. If using the API to create custom line items, this doesn't apply.
  • Manage quote templates: toggle the switch on to let users create and edit templates used when creating quotes.
  • Access Prospecting Agent (BETA): toggle the switch on to let users configure and access the prospecting agent. 
  • Manage payment links: toggle the switch on to let the user manage one-time and recurring payment links.
  • Manage payments and subscriptions: toggle the switch on to let the user view transaction history, download reports, send receipts, cancel subscriptions, and issue refunds.
  • Sales Access: toggle the Sales Access switch on to let the user access sales templates, snippets, documents, calling, and the meetings tool. With the switch on, more granular permissions will appear for HubSpot's sales tools.
    • Templates: toggle Templates switch on to let the user create, edit, and delete templates. Users with assigned Sales Hub and Service Hub paid seats that do not have permission to create and edit templates will still be able to view and send templates.
    • Meeting scheduling pages: toggle the Meeting scheduling pages switch on to let the user create, edit, and delete scheduling pages for other users. A user must also have Personal email access toggled on.

Please note:

  • Once you toggle on Sales Access, the permissions listed below will be dependent on the subscription tier of your seat.
  • If you've assigned all of your paid seats, you can click Purchase another user to upgrade a user. Learn more about managing paid Sales Hub users.
    • Forecast: customize View and Edit access to the sales forecast tool. Updating forecast permissions in Sales will also update permissions in Service.
      • Users with Forecast they own permissions can only view their own forecasts.
      • Users with Forecast their team owns permissions can see their own forecasts as well as their teammates within that team.
    • Playbooks: customize ViewEdit, and Publish access to the sales playbook tool. Updating forecast permissions in Sales will also update permissions in Service
    • Sequences: toggle the Sequences switch on to give users access to sequences.
      • View: toggle the View switch on to let the user view sequences.
      • Edit: toggle the Edit switch on to let the user create and edit sequences.
      • Delete: toggle the Delete switch on to let the user delete sequences.
      • Manage private content: toggle the Manage private content switch on to let the user view, edit, and delete private sequences.
    • Bulk enroll sequences: toggle the Bulk enroll sequences switch on to let users bulk enroll multiple contacts at the same time into a sequence.
    • View Sales Workspace as another user: click to toggle the View Sales Workspace as another user switch on to let users view other users' workspaces.

Service

On the Service tab, set more granular permissions and restrictions for service tools such as feedback surveys and knowledge base articles, as well as assign paid Service Hub seats.

  • Service Access: toggle the Service Access switch on to let the user access feedback surveys, knowledge base articles, templates, and the meeting tool. With the switch on, more granular permissions will appear for HubSpot's service tools.
    • Feedback surveys: toggle the Feedback surveys switch on to give the user access to feedback surveys. 
      • View: toggle the View switch on to let the user view feedback surveys.
      • Edit: toggle the Edit switch on to let the user create, edit, and delete feedback surveys.
    • Knowledge base articles: toggle the Knowledge base articles switch on to give the user edit access to knowledge base articles. Users will need knowledge base settings access to create knowledge base articles. 
      • Edit: toggle the Edit switch on to let the user edit knowledge base articles. 
      • Manage private content: toggle the Manage private content switch on to let the user publish private knowledge base articles. 
      • Publish: toggle the Publish switch on to let the user publish and update knowledge base articles.
      • Approve: toggle the Approve switch on to let the user approve knowledge base articles
    • Templates: toggle the Templates switch on to let the user create, edit, and delete templates. Users with assigned Sales Hub and Service Hub paid seats that do not have permission to create and edit templates will still be able to view and send templates.
    • Meeting scheduling pages: toggle the Meeting scheduling pages switch on to let the user create, edit, and delete scheduling pages for other users. A user must also have Personal email access toggled on.

Please note:

  • The permissions listed below will be dependent on the subscription tier of your seat.
  • If you've assigned all of your paid seats, you can click Purchase another user to upgrade a user. Learn more about managing paid Service Hub users.
    • Forecast: customize View and Edit access to the forecast tool. Updating forecast permissions in Service will also update permissions in Sales.
      • Users with Forecasts they own permissions can only view their own forecasts.
      • Users with Forecasts their team owns permissions can see their own forecasts as well as their teammates within that team.
    • Playbooks: customize ViewEdit, and Publish access to the service playbook tool. Updating forecast permissions in Service will also update permissions in Sales.
    • Sequences: toggle the Sequences switch on to let users create sequences.
      • View: toggle the View switch on to let the user view sequences.
      • Edit: toggle the Edit switch on to let the user create and edit sequences.
      • Delete: toggle the Delete switch on to let the user delete sequences.
      • Manage private content: toggle the Manage private content switch on to let the user view, edit, and delete private sequences.
    • Bulk enroll sequences: toggle the Bulk enroll sequences switch on to let users bulk enroll multiple contacts at the same time into a sequence.
    • Manage Customer Success Settings (BETA): toggle the Manage Customer Success Settings switch on to create shared views, pin reports for all users, and create or edit customer health scores.
  • Automation

  • Workflows: toggle the Workflows switch on to give the user access to workflows.
    • View: toggle the View switch on to let the user view workflows.
    • Edit: toggle the Edit switch on to let the user create, edit, and delete workflows. .
    • Delete: toggle the Delete switch on to let the user delete workflows. The user must have Edit access as well.
  • Chatflows: toggle the Chatflows switch on to let the user create, edit, and publish chatflows in your HubSpot account.

Reporting

On the Reporting tab, you can give the user the permissions to create, edit, and view dashboards, reports, and analytics tools. If turned off, the user won't see Reports in the navigation menu when they are logged in.

  • Goals: toggle the Goals switch on to let users view, create, and edit goals. Click the View and Edit dropdown menus to control the level of access users have to view, create, and edit goals. Users must have an assigned seat to be assigned goals.
  • Data quality tools access: toggle the Data quality tools access switch on to let non-Super Admin users access the data quality command center to monitor and clean data quality issues.
  • Reports Access: toggle the Reports Access switch on to let the user access reporting tools, including dashboards, reports, and analytics tools. With the switch on, more granular permissions will appear for HubSpot's reporting tools.
    • Dashboard, reports, and analytics: toggle the Dashboard, reports, and analytics switch on to let the user access reporting tools
      • View: lets the user view dashboards, reports, and analytics tools. This is selected by default when the Reports access switch is toggled on.
      • Edit: lets the user edit dashboards, reports, and analytics tools that they have access to. This will be selected if you grant permission to the user to create and own.
      • Create/own: lets the user create and own dashboards and reports.
    • Reporting datasets: toggle the Reporting datasets switch on to let the user access to reporting datasets.
      • View: lets users view existing pre-built datasets to build reports using the custom report builder. This allows users to use pre-determined calculated fields, as well as filter criteria and properties to build a report.
      • Edit: lets users create new datasets that can be used to create custom reports.
    • Marketing reports: toggle the Marketing reports switch on to let users access marketing reports in HubSpot's analytics tools. This includes traffic analytics, page performance, competitors, tracking URL builder, events (Marketing Hub Enterprise only), and reports settings.

Account

On the Account tab, you can set more granular permissions for account administration.

Settings access

  • Modify billing and change name on contract: toggle the Modify billing and change name on contract switch on to let the user view the account information, company information, transactions, and important documents. The user will also need this permission to buy new paid seats and assign paid seats in the account. 
  • Marketing contacts access: toggle the Marketing contacts access switch on to let the user set contacts as marketing contacts or non-marketing contacts.
  • Personal email access: toggle the Personal email access switch on to let the user connect their personal email account to send and track 1:1 emails from the CRM, and to access Meeting scheduling pages. Once they connect their inbox, they'll also be able to use the HubSpot Sales extension. 
  • App Marketplace access: toggle the App Marketplace access switch on to let the user install apps from the HubSpot Marketplace and third-party websites. Certain integrations will still require specific permissions. 
  • App Marketplace Uninstall access: toggle the App Marketplace Uninstall access switch on to let the user uninstall apps. 
  • Template Marketplace access: toggle the Template Marketplace access switch on to let the user install modules and templates from the HubSpot Marketplace.
  • Permanently delete contacts: toggle the Permanently delete contacts switch on to let the user permanently delete contact records. To delete contacts, the user will also need the contact delete permission on the CRM tab.
  • Edit property settings: toggle the Edit property settings switch on to let the user create, edit, and manage access to object properties in Settings Properties.
  • Custom data translations: toggle the Custom data translations switch on to let the user turn on custom translations, export a file with translations keys, and import translations. 
  • Subscription Type settings: toggle the Subscription Type settings switch on to let the user create, edit, and manage subscription types.
  • HubDB table settings: toggle the HubDB table settings switch on to let the user configure table settings and create, clone, unpublish, or delete HubDB tables.
  • Global content and theme settings: toggle the Global content and theme settings switch on to let the user edit global content and themes for website content.
  • Website settings: toggle the Website settings switch on to let the user edit website settings. This will also give the user the ability to update the SEO tool and manage the email account settings.
  • Manage product library: toggle the Manage product library switch on to let the user build a product library within your assets, and report on the performance of different products and services.
  • Knowledge base settings: toggle the Knowledge base settings switch on to let the user edit the knowledge base settings. This permission will also give the user Publish access to the knowledge base tool by default.
  • Customer Portal settings: toggle the Customer Portal settings switch on to let the user edit the customer portal settings. This permission will also give the user Publish access to the customer portal tool by default.
  • Reports and dashboards: toggle the Reports and dashboards switch on to let the user create any report or dashboard. This permission also gives access to all analytics tools and will override any settings in the Reports permission tab.
  • Domain settings: toggle the Domain settings switch on to let the user connect and edit domains.
  • Developer tools access: toggle the Developer tools access switch on to let the user access and manage developer features, including: app management, developer projects, development sandboxes, and personal access keys for CLI authentication.

Please note:

  • While the Developer tools access permission enables access to these tools, a developer will still require additional permissions depending on what they're building. For example, a developer would need Create custom line items permission if they're building a private app that will create line items for invoicing.
  • If you had previously set a developer as a Super Admin and want to migrate them to the new developer permissions, it's recommended to start with the Developer permission template. The template will include a set of permissions that are commonly needed when developing on HubSpot beyond access to the developer tools.
  • User table access: toggle the User table access switch on to let the user view the user table in their HubSpot account settings. 

Please note: if the User table access switch is off, users will still be able to view lists of users elsewhere in their HubSpot account (e.g., when reassigning a contact to another owner).

  • Audit log access: toggle the Audit log access switch on to let the user access audit logs.
  • Availability Management: toggle the Availability Management switch on to let the user edit team member availability.
  • Security Center access: toggle the Security Center access switch on to allow users to access and manage HubSpot Security Health, and modify security settings.
  • Breeze Copilot: toggle the Breeze Copilot switch on to allow users to chat with Copilot

Please note:

  • Super admins can view all assets.
  • A CMS Hub or Marketing Hub Enterprise subscription is required to limit access to blog posts and pages by teams.
  • Assets, such as templates, sequences, documents, and playbooks, can only be viewed by super admins, and the teams and users who have access. 


User & account access

  • Account Access: toggle the Account Access switch on to let users access the ability to manage user settings for your account.
    • Add and edit users: toggle the Add and edit users switch on to let a user add new users, deactivate, or remove existing users from your account. You need Modify billing permissions to assign paid seats. You won't be able to assign permissions you don't have.
    • Add and edit teams: toggle the Add and edit teamswitch on to let users organize users into different groups that you can use to control access, filter reports, and more.
    • Limit access by teams: toggle the Limit access by teams switch on to let users share assets with other users. Users with this permission have access to all assets no matter what team they're on.
    • Presets: toggle the Presets switch on to let users configure users and teams within your account to choose defaults like home screen, dashboard, and language.
    • Edit account defaults: toggle the Edit account defaults switch on to let users set your account's name, language, time zone, GDPR privacy settings, and default date and number format. If you're in a Professional or Enterprise account and are using multiple currencies, you have to be a Super Admin to edit the account's default currency.
    • Developer apps and test accounts: toggle the Develop apps and test accounts switch on to let users add and edit developer apps and create test accounts. Toggling on this switch only applies to developer accounts.

Please note: you must be a Super Admin to access private apps.
If you have a Marketing Hub subscription, an in-app banner will appear when you've reached 98% of your Marketing Contacts tier limit. To remove this banner, you must turn off Modify billing and change name on contract permissions.

Super Admin

Super Admin permissions give access to all the account tools and settings detailed in this article, except for paid Sales Hub or Service Hub features, which require a Sales or Service seat.

Please note: the key difference between a Super Admin and a user with all permissions assigned is that Super Admin can do virtually anything in the account; users with all permissions but not Super Admin status may not be able to control features that are outside of the scope of the permissions panel.

If a Super Admin is required to complete a task or process, it’s recommended to have an existing Super Admin complete the task instead of updating an individual user's permissions. To set a user as a Super Admin:

  • In your HubSpot account, click the settings settings icon in the top navigation bar.
  • In the left sidebar menu, navigate to Users & Teams.
  • In the user table, hover over the user record. Then click the Actions dropdown menu for the user, and select Make Super Admin.

make-super-admin

 

Partner admin

Partner admin permissions can only be granted to HubSpot Solutions Partner employees working in your account. Partner admins have similar access to Super Admins. Review the differences in the table below:

  Super admin Partner admin Available features

Elevated account access

Yes

Yes

  • Edit access for all CRM objects, subscriptions, and applications.
  • Targeted admin permissions needed for HubSpot Solutions Partners to serve customers.

Full admin privileges

Yes

 

No

 

  • Ability to add and remove other super admins
  • Management of account billing and financial transactions

Paid Sales Hub or Service Hub features

No

Yes

  • Partner admins do not need to be assigned a paid Sales Hub or Service Hub seat to access the features.

Multi-account management features

No

Yes

 

In addition, Partner admins do not have access to the following features:

Learn how to set a HubSpot Solutions Partner employee as a Partner admin.

Partner account

On the Partner Program tab, you can give a user access to partner tools in your HubSpot account and designate them as a Partner employee in client portals. By default, all new users in a partner account will not be given access to partner tools until the Partner tools switch is toggled on.

  • Partner Admin: toggle the Partner Admin switch on to let verified Partner employees manage your account and add or edit other Partner employees. 
  • Partner Client object: toggle the Partner Client object switch on to let the user access your HubSpot clients data and collaborate with HubSpot. 
    • View: let the user view your HubSpot clients data. 
    • Edit: let he user edit your HubSpot clients data.
  • Partner Services Object: toggle the Partner Services Object switch on to let the user access your HubSpot client service data and collaborate with HubSpot. 
    • View: let the user view your HubSpot client service data. 
    • Edit: let the user edit your HubSpot client service data. 
  • Partner tools: toggle the Partner tools switch on to give the user access to partner tools.
    • Partner dashboard: toggle the Partner dashboard switch on to give the user access to view and manage the partner dashboard.
    • Partner commission access: toggle the Partner commission access switch on to let the user access payment information in the Partner Commission App. 
    • Client access manager: toggle the Client access manager switch on to let the user manage your employees' client account access from one place. 
    • Solutions directory: toggle the Solutions Directory switch on to give the user Edit access to the directory.

partner-program-permissions

 

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