Contacts

Why can't I find my contact when I search from my contacts dashboard?

Last updated: June 26, 2017

Applies to:

Marketing Hub: Basic, Pro, Enterprise

If your contact was recently created in HubSpot, the search on your contacts dashboard may still need to index the new record. This process generally takes about 30 minutes, after which you will be able to search for your contact.

Was this article helpful?

If you still need help you can get answers from the , or to contact support.